Frequently Asked Questions
-
Your Daily Call is a friendly check-in service that places a phone call to you each day at your chosen time. Powered by AI, it’s designed to help people stay connected and supported—especially those living alone. Our AI voice, Marie, is capable of having a conversation with you about almost anything. Or, you can just tell her that you are okay and hang up. It’s your choice, because you are in control.
-
Your Daily Call is ideal for:
Seniors living independently
People who live alone with pets
Individuals with disabilities or health concerns
Those with social anxiety
Folks in recovery
Anyone who would like a daily check-in
Family members who want added peace of mind
-
Your Daily Call is offered as a simple subscription for $25 per month. For this price, you receive a daily phone call, and you have the option of using the webchat feature on the website as well.
-
No. Your Daily Call is not an emergency or medical service. It’s a daily check-in system designed to provide connection and notify a trusted contact if something seems unusual.
If you are experiencing an emergency, please call 911.
-
You’ll receive a friendly call every day at your scheduled time from our human-sounding AI. You can have a natural conversation about anything you want, up to three minutes long—or you can just say you are okay and hang up. It’s up to you.
-
If you don’t answer, we’ll try calling again within 10-15 minutes. We will attempt a total of three calls each day.
If there’s still no response after the final attempt, we’ll notify your designated emergency contact if you are receiving regular phone calls. If you are receiving calls from the app, there currently is no emergency contact protocol.
-
If you receive regular phone calls, you can choose a trusted emergency contact when you sign up—such as a family member, friend, or neighbor. If you don’t respond after multiple attempts, we’ll reach out to them. But please be aware that if you sign up through the iOS or Android app and you receive your calls through the app, there is no emergency contact available.
-
Yes. You can select your preferred daily call time when you sign up. If you do not pick up on the first call, we will attempt up to two additional calls. We will wait between ten or fifteen minutes before attempting follow-up calls.
-
Yes, you can update your preferences at any time on the Account page.
-
Yes! During your call, we can ask about your pets as part of the conversation. It’s a small but meaningful way to make the check-in more personal.
-
Yes. Over time, the service can reflect your preferences, your routine, and even details like the names of your family members, friends, and pets.
-
Yes. Your information is stored securely and used only to provide the service. We do not sell or share your personal data.
-
No problem. Missing a call occasionally won’t cause any issues. The system is designed to make up to two follow-up calls. If you still don’t answer and you are using the phone app, we will call again the next day. If you are receiving standard phone calls because you signed up on the website, we will call your emergency contact if you do not answer after three calls. You can also call in to Marie to talk.
-
Yes, you can cancel your subscription at any time. Since the service is month-to-month, you don’t have to worry about long-term contracts. You can cancel service and/or delete your information on the Account page.
-
Not at all. Your Daily Call is meant to complement—not replace—your existing relationships. It’s simply an added layer of connection.
-
That’s completely fine. You can go to the Account page at any time and press the “Skip Today’s Call” button. Or, you can answer the call and simply say “Hello, I’m fine today” and hang up. You can also pause service for multiple days if you like by selecting the “Pause Service” button on the Account page. The service is designed to be flexible and respectful of your comfort.
-
If the system detects that something may be wrong, it may suggest reaching out to your emergency contact or to an emergency service. The goal is to help ensure someone you trust is aware.
-
We’re here to help. Feel free to reach out anytime—we’d be happy to answer any questions before you sign up. Just click on the Contact page for information on how to reach us.